RETURNS AND REPLACEMENTS POLICY
- All items can be returned for exchange with another size of the same item or store credit for items that are out of stock.
- We accepts replacements on merchandise within 5 days of the delivery confirmation date.
- All sales are final, we do not offer refunds for non defective items.
- Pieces must be completely unworn and in the original condition in which it was shipped (tags attached).
- If an item is delivered defective, not in the colours described or is missing parts, a total refund is eligible
- We do not refund shipping costs or credit card fees.
- We are not held responsible for returns without full tracking .
- There are no replacements on items damaged in shipping. In that case, you must file a claim with the carrier.
- Items with discounts (incl. Black Friday, special offers etc.) can not be returned or exchanged.
- For returns + replacements please email us: info@thezagar.com
- Be sure to include your full name and order number.
- Please send all returns to: Acheloou 14, 54627, Thessaloniki, Greece