RETURNS POLICY

RETURNS AND REPLACEMENTS POLICY
  • All items can be returned for exchange with another size of the same item or store credit for items that are out of stock.
  • We accepts replacements on merchandise within 5 days of the delivery confirmation date.
  • All sales are final, we do not offer refunds for non defective items.
  • Pieces must be completely unworn and in the original condition in which it was shipped (tags attached).
  • If an item is delivered defective, not in the colours described or is missing parts, a total refund is eligible
  • We do not refund shipping costs or credit card fees.
  • We are not held responsible for returns without full tracking .
  • There are no replacements on items damaged in shipping. In that case, you must file a claim with the carrier.
  • Items with discounts (incl. Black Friday, special offers etc.) can not be returned or exchanged.
  • For returns + replacements please email us: customers@thezagar.com
  • Be sure to include your full name and order number.
  • Please send all returns to: Acheloou 14, 54627, Thessaloniki, Greece

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